FAQs

FAQ's

What are "Ready To Ship" items?

"Ready To Ship" items are completed products that are ready to ship as they are. They ship out with in 2-3 business days from your purchase date, whereas Special Order items require 3-4 weeks for production. "Ready To  Ship" items come from my current inventory from newly tried designs. Typically there is only one  and it cannot be altered or customized.  This allows you to receive your watch band faster.  :-) 

What if a Ready To Ship band is not in my size? 

No Worries! Ready To Ship items are limited in quantity because I only make one for each new design. However, if there is a "Ready to Ship" item that you want, but with different qualities, it is available under the Special Orders page. *see Special Orders below

What are BB Bands?

BB's are Blemished but Beautiful bands. These items have a minor, almost unnoticeable blemish, but are still so beautiful!

All BB items are thoroughly inspected and provide a 30% discount should they contain a blemish in the stitching, hardware, or if certain fabrics (other than cork) are worn, etc. 

How do "Special Order" bands work?

Special Order bands allow you to influence the appearance of your watch band.  Find the band you like, then select the adapter’s size & color, embellishments, and wrist size.  From there I will make your band as you ordered it! I ask for 2-3 weeks to cushion expectation. 

How do I know my wrist Size?

Click HERE to visit my "Find Your Size" page that outlines two sure-fire means to find your exact measurement. Should you inadvertently order the wrong size, I’m happy to exchange your band for the proper size. I want you to enjoy wearing your band all the time!

When do you drop new bands to your site?

New bands are dropped to the site every Wednesday  at 2 PM EST.  Once weekly  is a balanced time frame for me to create, make and showcase my newest creations!  I selected 2 PM because it allows for all time zones to be able to  jump on the site to get that new band as a "Ready for You".  All new bands are available under Special Order, where you select certain features, if the Ready for You isn't in your size, or adapter. 

Why do you indicate 3-4 week production time for "Special Orders"?

I seek such an allowance mainly for the cushion of time. I am a one-woman team (although I tend to say "follow us on Instagram!"), and I believe in the old saying; "Under promise and over deliver". I would much rather have your band made in a week, then exceed the expected turn-around time and disappoint you. Your happiness in every aspect of your order, is my happiness! 

 What are Ultra-suede snap covers and why are they applied to the watch band?

The ClaraMae Collection does use Nickel free snaps. However, on occasion there may a rogue snap present with enough nickel  to cause an allergic reaction. I know this because I have a nickel allergy and I have these reactions. Therefore, I decided that the simple act of placing a small piece of Ultra-suede over the snap back will help prevent any occurrences of a reaction for you! Your satisfaction is of utmost importance and to achieve that every detail must be addressed.

Can I wear my cork band while working out?

Yes! Corks mass is 50% air so it is light on your wrist and very breathable! Although cork is water and stain resistant, the fabric it is lined on is not. You may hand wash the underside with gentle soap and water. Rinse thoroughly and pat with a towel to remove excess water. Lay flat to thoroughly dry. *You may apply a protectant, like Scotch Guard, to aid in keeping the underside clean.  The cork side can be wiped down with a wet cloth, but it is stain resistant, hypoallergenic (does not absorb dust), and antimicrobial, so it will always look great! 😉 

Please keep checking back for more FAQs! 
If you have a question not shown above, please contact me via email, Instagram, Pinterest, Shop chat etc.
💛I would love to hear from you!💛